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Nicole van der Hoeven

Tricentis Flood, Australia

About Nicole van der Hoeven

Freshly migrated to the Netherlands from sunny Australia, Nicole brings with her seven years of experience in software testing, both functional and nonfunctional. As a performance testing consultant, she’s worked with clients from a wide range of industries to make sure their systems can handle heavy load. In her role at Tricentis Flood, she talks daily to companies from all over the world and helps them plan, script, execute and analyse their way into sub-3 second success using the power of Flood and load testing on the cloud.


Cognitive Biases in Performance Testing

Performance testing is subject to a host of cognitive biases, affecting our decision making, our beliefs, our behavior, and more. People are pattern- and narrative-matchers. Even in the relatively narrow context of our work, we’re susceptible to selecting the story we find interesting, compelling, familiar, and/or conrmatory – and then using data to support the narratives we like.

This talk will explore the wide range of cognitive biases we carry, and their effect on our performance testing experiences. What are the common reasoning mistakes we make, and why are we still making them? What are the mistakes our stakeholders make, and how can we help in avoiding them?

Part psychological, part technical, you’ll leave this talk feeling a little less biased – or at least, more aware of your biases.

Session Keywords

Cognitive Biases

Performance Analysis